Refunds

A cancellation refund will only be provided if we are notified 24 hours prior to parcel/consignment collection. This notification must be done via email to customerservice@courierparcel.com.au

Please include the following information in your email;

  1. Full Name
  2. Contact email address
  3. Phone Number
  4. Tracking Number

An administration fee of $13.50 (GST included) will apply for all cancellations.

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Customer support

1300 19 19 91
customer@courierparcel.com.au

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